PRIVACY POLICY & USE OF DATA

Last updated: April 13th, 2026

At Soma Sahumae, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number (if provided)
Shipping and billing address
Payment information (processed securely through third-party providers)
Order history and purchase behavior
Website usage data (via cookies and analytics tools)

2. How We Use Your Data

We use your information for the following purposes:

To process and fulfill your orders
To communicate with you regarding your purchases or inquiries
To provide customer support
To improve our website, products, and user experience
To send marketing emails or promotions (only if you opt in)
To prevent fraud and ensure secure transactions

3. Legal Basis for Processing (if applicable)

We process your data based on:

Your consent (e.g., marketing emails)
The need to fulfill a contract (e.g., processing orders)
Legitimate business interests (e.g., improving services, fraud prevention)

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only when necessary, including:

Payment processors
Shipping and logistics providers
Website hosting and analytics services

These third parties are required to handle your data securely and only for the purposes specified.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders
Comply with legal obligations
Resolve disputes
Enforce our agreements

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections to your data
Request deletion of your data
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at:
[Insert Email]

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience
Understand how users interact with our website
Improve performance and functionality

You can adjust your browser settings to refuse cookies if you prefer.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

9. International Users

If you are accessing our website from outside Ecuador, your information may be transferred, stored, and processed in locations where our servers or service providers are based.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: sales@palosantofromecuador.com